Privacy Policy

Who We Are

We are Imperial Currencies Limited (“We”, “Us” or “Our”), a company incorporated under the Companies Acts with company number 11323749.
Imperial Currencies are committed to protecting and respecting your privacy. We are required to handle information which we hold about you, ‘personal data’, that is capable of identifying you (either in itself alone or with any other information that we may hold about you) in accordance with the Data Protection Act 1998 (“the Act”). You can find out more about the Act and your rights by visiting the website of the Information Commissioner at The Information Commissioner’s Office can also be contacted by telephone on 08456 306060.

What Personal Information Do We Hold?

We hold the following personal information:-
* information which individuals and entities provide to us when contacting us (including through using this website) (such as their names, postal addresses, telephone numbers and e-mail addresses); and
* information obtained by us through users visiting this website (such as the user’s IP address, location and user journey through the website).

For What Purposes Do We Hold Personal Information?

We use information which you provide to us for our own administrative, business and product development purposes. Depending on how you have contacted us, we may respond to you by letter, e-mail, fax, telephone or SMS.
We use your information only in accordance with this Privacy Policy and take all steps reasonably necessary to ensure we keep your information secure. We may collect your information when you indicate that you would like to receive any of our products and services, when you register with us, when you complete forms online, when you speak with us over the telephone, when you write to us and when you visit our website. We will collect details of transactions you carry out through our site and of the fulfilment of such transactions.
We use information obtained by us through users visiting this website for our own administrative, business and product development purposes, including to monitor interest in our website pages and to improve the content and performance of our website. In doing so we may undertake analysis of our website visitor data using tools provided by third parties and we may share the results at an aggregated level with our website development partners. This aggregated data is made up from
statistics in respect of individual persons but will not include personally identifying information.
We do not make any decisions about individuals based solely on automated processing of this data.
We may also use personal information and/or disclose information to third parties but only to the extent to provide you with our products and services, and/or only in circumstances where we are required to do so by law, or in connection with legal proceedings or other lawful reasons, such as taxation or audit purposes; or with credit control or debt collection agencies. We will not normally share your information with anyone else unless you requested or unless you have asked us to do so
We will not use your information to send you sales or marketing material, unless you have expressly agreed that we can do so.
Unless we have your prior consent, we shall not sell, rent, trade or share any personal information which we hold.

Should we wish to use your personal information for a purpose not permitted under this Privacy Policy, we will contact you to seek your consent.

For How Long Do We Hold Personal Information?

We will not hold on to any personal information for any longer than is reasonably necessary for the purposes noted above. We do not retain any website user data other than at an aggregated level which does not include personally identifying information. If you withdraw your consent to receive sales and marketing material, we will remove your details from our contact list.

What Procedures Do We Use to Protect Your Privacy?

We undertake to process the personal information which we collect in accordance with the applicable laws on data protection.
We have strict security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) in order to prevent unauthorised access. This means that we may ask for proof of identity before disclosing personal information to you.
We hold computerised and electronic personal information on computers and/or servers held at the address noted below.

Your Rights in Relation to Your Personal Information

You have the right under the Act to ask us in writing for details concerning the “personal data” we hold about you, including a description of that data, the purposes for which it is being used and to whom that data has been or may be disclosed. We may charge you an administration fee for providing you with this information.
If you have any questions about our Privacy Policy or your information, please contact us in writing by email [email protected] or by post to the Compliance Officer, 2 Catesby House, Frampton Park Road, London, E9 7LN, United Kingdom.